Digital banking set for major surge

A new Juniper Research study has found that 53% of the world’s population will access digital banking services in 2026; reaching over 4,2-billion digital banking users, from 2,5-billion in 2021. The research identified increased digital transformation efforts as...

Banks continue digitalisation journey

The banking sector has undergone many changes in the past few years, especially since the introduction of digital banking platforms and as a result of the pandemic. Customers nowadays are seeking a simplified, integrated and unified experience for all their...

Capitec named as Best Digital Bank

InSites Consulting South Africa today revealed the results of its tenth annual SITEisfaction survey. Launched in 2012, the report is an annual measure of customer satisfaction with digital banking services in South Africa. It rates each banking institution with a...

Digital banking takes off

Over the last few years, millions of people worldwide turned to digital or app-only banks, choosing them over a traditional high-street financial institution. However, after the pandemic struck, digital banks witnessed an influx of new clients, as mobile banking...

Millennials happy with digital-only banks

More than half of millennials are happy to switch to or already have a digital-only bank. The results from a deVere Group global poll of more than 550 clients born between 1980 and 1996 show that 59% of those surveyed already only ever use digital banking services or...
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