It’s all systems go at Home Affairs offices as power is restored at the Department’s back office in Pretoria. Citizens can visit offices from today, Wednesday 14 September, for all Home Affairs services, including smart ID cards and passports.

Power was restored early this morning with technicians confirming it is all systems go after working around the clock overnight to fix the problem speedily, to minimize the impact on citizens.

Yesterday (13 September) the Department experienced a power failure at its back office which affected all Live Capture applications, including Smart ID Cards and passports, which cannot be issued without first being cleared in this back office.

The Department would like to thank citizens and clients for their patience and understanding.