Several MTN customers have continued to report issues with their Internet connectivity for a second day following an upgrade-induced fault on the operator’s network.

Scores of customers reported that they could not use mobile data or had intermittent connectivity for eight hours on Tuesday, 22 November 2022.

In a statement in the evening, the company explained the issue occurred after an upgrade on a part of its network.

“The fault has been repaired and MTN apologises to any customers that may have been inconvenienced by this matter,” MTN said.

However, from around 07:00 AM on Wednesday, 23 November 2022, it appeared that pockets of MTN users were still having problems.

After a rapid decline in reports on Downdetector by Tuesday evening, there was a slight uptick from just after 05:00 AM on Wednesday.

Most of the reports were flagged with “Mobile Internet” being the problem, followed by “No Signal”.